Service Agreement

We strive for 100% server uptime and on a week to week basis this is achieved very often. We will always work hard to keep the servers available and performing to their highest standard.

Money Back Guarantee

We are happy to provide a full, no questions asked refund of all monies paid by you within 14 days of ordering if you are not happy. Please note however that part 3.1 of our terms and conditions set out a couple of restrictions on this.

Customer Support

We will always provide the best support possible using methods such as support email or online helpdesk.

Data Protection

We agree never to sell, make public, or distribute your details that we keep with your account records. This information is for internal use and will never leave the company. Please see our privacy policy for more information.

Credit Card Security

All online purchases are carried out by a third party payment processor with the highest security in place. We never have access to your sensitive payment details and we do not store information. Our payments are currently handled by www.paypal.com.